This site is owned, managed and operated by Newry, Mourne and Down District Council.
Key contact details:
Economic Development Team
Newry, Mourne and Down District Council
Oifig Dhún Pádraig
Downpatrick Office
Downshire Civic Centre
Ardglass Road
BT30 6GQ
Oifig an Iúir
Newry Office
Monaghan Row
Newry
BT35 8DJ
Phone Number: 0330 137 4000
Email: business@nmandd.org
The type of personal information we collect
We will only collect and process the following information necessary for us to provide you with the service you have requested:
- Key Contact Name (either data subject’s name and/or business name)
- Address
- Contact number
- Email address
How we get your personal information and why we collect it
Most of the personal information we process is provided to us directly by you for one of the following reasons, to:
- Enquire about our services;
- Request support or advice;
- Subscribe to our e-zine;
- Register for a specific programme or event;
- Post on our NMD Business social media sites; and
- Carry out research about general engagement with our website in order to improve content and assess user levels.
We use the information that you have given us in order to:
Provide the service you have requested.
We may share this information
We may share this information internally within Council to provide you with information and support related to your enquiry.
We use MailChimp to collect data for our e-zine subscription. Personal information submitted for the e-zine subscription will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.
Depending on the service you are requesting, under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:
- Your consent.
We rely on your consent for delivery of the following services to:
- Enquire about our services;
- Request support or advice;
- Subscribe to our e-zine;
- Register for a specific programme or event;
- Post on our NMD Business social media sites; and
- Carry out research about general engagement with our website in order to improve content and assess user levels.
You are able to remove your consent at any time. You can do this by contacting business@nmandd.org
Contractual obligation
We rely on contractual obligation for the delivery of the following service:
- To register for a specific enterprise programme
How we store your personal information:
Your information is securely stored electronically on servers. Personal data collected and managed for our enterprise support programmes is securely stored electronically on cloud-based management systems.
We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. Information will be stored and destroyed in accordance with our Retention and Disposal Schedule and any specific retention periods as agreed with external funding bodies. In any event, your personal data will not be held for longer than a period of 10 years.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us (see ‘key contact details’ above).
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s contact details are as follows:
- Helpline: 0303 123 1114
This privacy policy was last updated in November 2023.